PERS Insider's Business Resolutions for 2022

While some people may have already fallen off the wagon with their personal New Year’s resolutions, we here at PERS Insider are ambitious, and we have ten business-related resolutions that we suggest you keep in mind all year long:

1. Pick an Operating System for your Business

What does that mean? With hybrid work, it’s harder than ever to keep everyone in the loop and focused. Every company can improve by adopting a formal method to run their business. There are a few great systems out there: Here's a brief rundown
2. Attend Industry Events 

It’s easy to get stuck in the day-to-day of working in your business, but our industry is moving quickly, and while PERS Insider keeps you in the loop, there’s nothing like in-person learning. With our fingers crossed that the pandemic may end, commit to attending one event this year. The Medical Alert Monitoring Association’s annual conference (in Philly this September) is a great choice where you can hear about new ideas and opportunities and find new products, vendors, employees, and investors.  All you need is one idea that can change your business.

(To keep up with industry news, including details on industry events like the MAMA Annual Conference, click here to subscribe to PERS Insider).
3. Raise Your Prices

All of your costs are going up. Your employees expect raises. Many PERS companies raise existing customers once a year. When was the last time you raised your prices on existing customers or increased your new customer rate?  Do it smartly with some of these tips.
4. Learn to Delegate

To make sure you grow as an employee or a company, you need to learn to delegate. It’s a skill. We suggest taking a day or two and writing down everything you do. Review the list with these questions in mind: Are you really the best person to be doing this task? Is there someone better within the company? If so, delegate. 
5. Set SMART Goals

Have you set annual or quarterly goals for yourself or your company? Goals like “improve our marketing” or “hire new employees” are a good start, but think about making them SMART: Specific, Measurable, Achievable, Realistic, and Time-based. Learn how to set SMART goals.
6. Keep Yourself Healthy

When did you have your last annual checkup with your doctor? Exactly. We can’t remember either. Call your doctor’s office now and set an appointment. Arrange for age-appropriate testing. You’re essential to your business and your family–they need you healthy.
7. Call Your Attorney

They feel expensive, but they’ll save you way more money than you’ll ever pay them. When was the last time you updated your business and personal legal documents? Right… too long ago. Call them today and set a call for a month from now. You’ll still be busy, but this cannot wait. This leads us to…
8. Embrace the Eisenhower Matrix

President Eisenhower had a saying, “What is important is seldom urgent, and what is urgent is seldom important.” Yet, we spend most of our work time on the urgent items of the day, whatever their level of importance. Learn about the Eisenhower Matrix and make time in your week to work on your important tasks.
9. Call Your Monitoring Center

Are you leveraging all of their tools and expertise–like Affiliated Monitoring’s Care Alert and Stella? Often they can help you run your business better by integrating with your software and offering value-added services you can sell to customers.
10. Check your business insurance coverage

Seek out insurance brokers that have expertise covering PERS companies. Confirm you have industry-specific errors and omissions coverage and ensure it is current and sufficient.
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